---
title: Introduction to Troubleshooting - HTC Vive Pro
description: "The purpose of this section is to provide guidance to users for common problems that may occur whilst using the Innerspace Simulator. Guidance is separated into the following sections: Workstation and"
---

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1. [Innerspace Support](https://support.innerspace.eu/en?hsLang=en)
2. [Troubleshooting](https://support.innerspace.eu/en/troubleshooting?hsLang=en)
3. [HTC Vive Pro](https://support.innerspace.eu/en/troubleshooting?hsLang=en#htc-vive-pro)

# Introduction to Troubleshooting - HTC Vive Pro

The purpose of this section is to provide guidance to users for common problems that may occur whilst using the Innerspace Simulator.

Guidance is separated into the following sections:

- [Virtual Reality Equipment and Room Setup Troubleshooting](https://support.innerspace.eu/en/the-virtual-reality-equipment-and-room-setup-new?hsLang=en)
- [Workstation and Applications Troubleshooting](https://support.innerspace.eu/en/workstation-and-applications?hsLang=en)

Further information can be found on the following websites:

- [SteamVR Troubleshooting](https://support.steampowered.com/kb_article.php?ref=8566-SDZC-9326#headset)
- [HTC VIVE Pro Support](https://www.vive.com/eu/support/vive-pro/)

If you cannot find a solution to your problem on the pages above please contact us directly via one of the following methods.

| **Email** | [support@innerspace.eu](mailto:support@innerspace.eu) |
| --- | --- |
| **Phone** | +43 660 140 0971 |

- [Troubleshooting](https://support.innerspace.eu/en/troubleshooting?hsLang=en#main-content)

    - [Meta Quest 3](https://support.innerspace.eu/en/troubleshooting?hsLang=en#meta-quest-3)
    - [HTC Vive Pro](https://support.innerspace.eu/en/troubleshooting?hsLang=en#htc-vive-pro)
- [Preparation & Installation](https://support.innerspace.eu/en/preparation-installation?hsLang=en#main-content)

    - [Meta Quest 3](https://support.innerspace.eu/en/preparation-installation?hsLang=en#meta-quest-3)
    - [HTC Vive Pro](https://support.innerspace.eu/en/preparation-installation?hsLang=en#htc-vive-pro)
- [Usage](https://support.innerspace.eu/en/usage?hsLang=en#main-content)

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    - [HTC Vive Pro](https://support.innerspace.eu/en/usage?hsLang=en#htc-vive-pro)
    - [Platform](https://support.innerspace.eu/en/usage?hsLang=en#platform)
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