IT Requirements

The purpose of this document is to outline the network requirements for the DeepTraining solution. The document is aimed at IT personnel and contains the following sections:

Solution Architecture

  1. DeepTraining Workstation
    This represents the Workstation at the customer’s site.

  2. Innerspace Cloud services on Microsoft Azure
    Device management solution for OS and application updates and analytics.

  3. Bomgar Cloud
    Bomgar is the remote support software. It allows us to connect directly to the machine, hosting the DeepTraining Workstation station if remote maintenance is required.

Whitelisting

Host configuration required for the services

Service

Endpoint

Port

Microsoft Intune
Device Management

Required for authentication:

Requirements for Intune device management:
https://docs.microsoft.com/en-us/intune/fundamentals/intune-endpoints#access-for-managed-devices

Requirements for Win32 app deployment:
https://docs.microsoft.com/en-us/intune/fundamentals/intune-endpoints#network-requirements-for-powershell-scripts-and-win32-apps

Requirements for Windows Push Notifications:
https://docs.microsoft.com/de-de/windows/uwp/design/shell/tiles-and-notifications/firewall-allowlist-config

80, 443

Innerspace Application Insights
Analytics

443

Bomgar Cloud
Remote Control

443

Documentation

443

 

Make sure the TLS/SSL certificate, used by the proxy server for HTTPS proxying, is trusted by the DeepTraining VR station.

Hardware Requirements

  • The following section only applies if the applications are installed on a customer provided DeepTraining Workstation.
  • Hardware requirements may vary in future releases due to updates of functionality.
  • DeepTraining Workstation (minimum requirements)

    • Processor: Intel i7, 8th generation

    • Mainboard: VR Ready e.g. ROG STRIX Z370-F GAMING

    • Graphic card: GEFORCE RTX 2080

    • RAM: min. 16 GB DDR4-3200

    • Harddisk: min. 256 GB SSD

    • Monitor, keyboard and mouse

  • VR equipment

    • HTC VIVE Pro

      • 2 × lighthouses (steam 2.0)

      • 2 × controllers

      • 1 × HMD

    • HTC VIVE wireless adapter (optional but recommended)

Firewall settings for Bomgar client

Internet security software such as software firewalls must not block BeyondTrust executable files from downloading. Some examples of software firewalls include McAfee Security, Norton Security, and Zone Alarm. To avoid connection issues, configure the firewall settings to allow the following executables, wherein {uid} is a unique identifier consisting of letter and numbers:

  • bomgar-scc-{uid}.exe

  • bomgar-scc.exe

  • bomgar-pac-{uid}.exe

  • bomgar-pac.exe

  • bomgar-pec-{uid}.exe

  • bomgar-pec.exe